Setup Live Messenger – No audio, shows how to download, install, and run Live Messenger, the preferred instant messaging service we use over here. Also takes you through the process of setting up a Microsoft Passport, which you’ll need to be able to log on to Messenger. Ideal for new users.
Setup Start and Stop Times – Audio, shows CIL Manager users with admin rights how to activate a feature in the program that allows you to enter specific Start and Stop times for each of your Centers’ service records.
Checking Your Shortcuts – Audio, shows a CIL Manager user how to inspect the desktop shortcut most centers set up for their users. This will show you how to make sure the shortcut is pointed correctly as well as how to set up another one if needed. For reference, the ‘Target’ line in the shortcut properties will ALWAYS read c:\cilmgr\cilmgr.mde without exception. This is often the most common shortcut problem centers experience.
Program Overview – This is a general overview of the program and how to navigate it with ease.
Setup Agency 1 - Video to show you step by step how to set up your agency in the correct manor. This is 1 of 4 videos to help you with the set up process.
Setup Agency 2 – Video to show you step by step how to set up your agency in the correct manor. This is part 2 of 4 videos to help you with the set up process.
Setup Agency 3 – Video to show you step by setp how to set up your agency in the correct manor. This is part 3 of 4 videos to help you with the set up process.
Setup Agency 4 – Video to show you step by step how to set up your agency in the correct manor. This is part 4 of 4 videos to help you with the set up process.
Setup for ADS – This video will help you with the setup process of ADS.
Consumer Setup 1 - This video will show you how to set-up your consumers. This is part 1 of 2.
Consumer Setup 2 – This video will show you the second part of setting up your consumers. This is part 2 of 2.
Attendant Setup – How to video on setting up your attendants.
Creating a New Batch – How to create a new batch for timesheets.
Creating Time Sheets – How to create timesheets for payroll.
Creating Payroll Items – How to create Payroll items.
Printing Paychecks and Creating DD – How to print paychecks and create direct deposits.
Re-issuing a Payroll Item – Examples of why you would need to reissue a payroll item and how to fix it.
Finding Missing Info – A video to show you how to find missing consumer and attendant information needed for the software.
Benefits – This is for the ADS side of the program. This video will help you with the setup process of Benefits.
Reports – An overview of various reports and what they are used for.
Witholding Reports – A video to show the various witholding reports.
W3 and W2 Reports – How to view and print W3 and W2 reports.
Bank Reconcilliation – How the bank feature works and how to utilize it.
Banking How To’s – How to import your statement and other features of the banking utility.
Creating Miscellaneous Checks – How to create non-payroll checks.
Adjustments – SUI, FUTA, IRS, and DOR adjustments.
Tax Liability and Employment Security Reports – A breakdown of the report and how to view it.
Giving Back Witholdings - In the event that you have to give back witholdings, this video will help you step by step with that process.
Save a Signature - How to scan in and import a signature.
FUTA Reports – Overview of FUTA Report.
Federal 941 Report-Overview of Federal 941 Report.
State 941 Report- Overview of State 941 Report.
Federal 944 Report- Overview of Federal 944 Report.
EFTPS – An overview of check creation options.
Telephony Overview – Overview and how to of the telephony features. Initial set up and setup options
Telephony Cont. - Continued how to on the telephony features. How to set up telelphony.
Telephony Cont. 2 - Recieving visit Data and creating timesheets.